Recommended audience

Level 3 sales learners, EPN members, early sales professionals

Type of audience

UK and International

Description

Part of the Level 3 Learning Series –How to close (or ask for a customer’s business) in a professional way.

After following the correct sales process closing can be as simple as asking “shall we go ahead?” But it isn’t always so simple, and many salespeople find this part of the process raises objections from the customer.

This video explains why many salespeople have problems with objections and closing, and how to use soft closes to expertly navigate around objections before they arise.

Key takeaways

• Understanding the nature of closes and objections
• How to deal with objections well
• How to use soft closes to close a sale more easily

CPD Points

CPD Points: 0.5