In Person vs Online? How to choose the best option when selling

Duration: 51mins

Learning objective: When and how to choose between in-person and virtual meetings to make the best possible choices in order to engage with and influence customers.

Credit CPDEx:1.0

Tag(s) Business, Leadership, English, Level 3, Inside Sales, Field Sales (territory or product focused), Sales Manager (first line), Finding & Qualifying Opportunities, Change Management, Governance and Risk, L4C2, L3B4, L3C4

In Person vs Online? How to choose the best option when selling

Description

Recommended audience

Sales Professionals
Sales Management & Leadership Professionals

Type of audience

UK and International

Description

Salespeople want to make the right choices between meeting or not meeting with clients. Sales leaders want to develop a policy for how and when their teams should and should not go out and engage in person again.

As we settle into our world post-covid, things have not returned to where they were before. The switch to virtual is here to stay, and this has made a huge impact on our sales world. Salespeople and customers alike, continue to opt for virtual meetings much of the time. t

Which begs the question - Is this good? Does this cost us? What do we lose by not being there in person? When is virtual the better option? How can I know? This session uses science and decision-making tools to answer those questions so that you or your team can be confident in making the best choice at each stage of the sale.

Key takeaways

A clear understanding of when in-person or virtual meetings are the best choice.
A set of principles to guide you in making those decisions in any sales situation.
Knowledge of what happens to our communication online, why it's different and how to use that to your advantage.

CPD Points

CPD Points: Two (when attending live) or one (watching the recording)

Presenters

Dr Rebecca Jackson A.ISP, Head Of Education & Coaching Practice at The Professional Sales Academy

An expert in language and communication, with a PHD in linguistics, and a certified positive psychology practitioner. She taught in universities for more than seven years before turning her attention to the corporate workplace. She holds a postgraduate certificate in academic practice and an award for outstanding and innovative adult teaching. A certified coach, Rebecca now researches communication and neurodiversity in the workplace.

Alison Matthias FF.ISP, Managing Director, Professional Sales Academy

Former board director of the ISP & Managing Director of Professional Sales Academy, Alison is dedicated to bringing education and professional accreditations to the sales profession. A commercially focused people development professional with a track record for driving sales and leadership improvement across blue chip organisations such as FMCG (Diageo, Mars, GSK) Automotive (Honda, Citroën) Media (BBC, Virgin) and Professional Services.