
Recommended audience
All sales professionals
Type of audience
UK and International
Description
Putting the ball in the back of the net! How to be a proper sales 'finisher' and close deals with style
Closing a sale is one of the most important, yet difficult skills to master for any salesperson. It can often be compared to 'putting the ball in the back of the net' and good sales closers are likened to top strikers - so what is the key to being a proper finisher?
A good salesperson is always, always advancing towards the close, so during this session, we'll cover some key tactics to transform your sales closing skills to improve your win ratios. But as a sales manager or business leader, it is also really important to know what a good sales person looks like and what behaviours they demonstrate, so we'll also give you some tips and tricks on how to identify and recruit the very best sales closers.
We'll begin with developing a 'closing mindset', which is the ultimate key to success - if this doesn't come naturally to you, then there's an immediate opportunity to make some proactive changes to the way you work to improve your results.
Then we'll take a closer look at questioning skills and how to use the right types of questions at different stages in your sales conversations in order to progress towards the close. And finally, we'll highlight six useful principles of good negotiation to help you develop techniques for closing deals where everyone wins. When you combine all these elements, you'll be in a much better position to get yourself in the right place at the right time, and have the killer instinct when it really matters, just like a top goal scorer!
Key takeaways
- Learn how to develop a 'closing mindset', with tactics to transform your sales closing skills for improving win ratios.
- Learn how to recognise the behaviours that a good sales closer consistently demonstrates in order to recruit the best people for your sales team.
- Identify the key questions to ask at different stages in a sales process and six principles of negotiation to close more sales deals successfully.
CPD Points
CPD Points: One (when attending live) or half a point (watching the recording)
Presenter
Chris O'Riordan, Global sales leader and founder of Firestarter Business Solutions Limited
Chris O'Riordan is a specialist in sales excellence, organisational structure and design, wide-scale sales training and significant change management programmes born out of major large-scale international corporate leadership experience and significant hands-on involvement with hundreds of UK SME businesses.
Since 2012, Chris has been the business leader of Firestarter Business Solutions, a UK based organisation working across a broad range of clients (major corporates and ambitious SMEs) to drive sales performance improvement, growth initiatives, change management, organisational development, operational efficiency and the removal of over-dependency on key individuals to deliver tangible sales results.
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