Recommended audience

• Head of Sales
• Sales Management & Leadership Professionals
• Inside Sales Professionals

Type of audience

English-speaking UK and International

Description

This webinar covers how managing clients over the phone has its challenges, but today’s environment has seen huge changes in their buying behaviours.

The internet has developed a new breadth of choice, accessibility, speed and excellent customer service.

Aligning a highly trained and motivated inside sales team with the latest HD video conferencing technology enables the building of a relationship with clients that has become perfectly acceptable in today’s environment.

Key takeaways

· Understand the key characteristics of an Inside Sales

· Key drivers for an organisation using Inside Sales

· How to create real impact in the world of Inside Sales

CPD Points

CPD Points: One

Presenters

Kevin Kelly – Founder, PACE Digital Sales

After building successful and industry-leading sales departments for some of the world’s biggest businesses, Kevin decided to broaden the objective—now not only supporting individual companies, but the industry as a whole.

The sales industry has, is and will continue to change. Kevin has seen these changes first hand and brought them to the fore. The digital transformation of communication has revolutionised sales and the way businesses behave. One key change has been the move from field-based sales functions to more efficient and effective methods using technology. This is being rapidly catalysed by our move to digital communication, which is currently being driven even further by the current global climate.