We have looked at the challenging process of win-win negotiations. Good negotiators are worth a great deal to organisations. We have looked at planning for success and best practice in negotiation. There is only so much that you can learn from reading about negotiating, so the real learning comes when you put it into practice. Bear in mind that negotiation is going on around us all the time, in internal meetings and at home in family situations, as well as with customers. Negotiation skills will always help you in life.