Recommended audience

• Sales Leadership & Management Professionals

Type of audience

English-speaking UK and International

Description

As we enter a world where face-to-face communication will be limited, the need for managing sales professionals effectively using technology will be essential.

Managing the sales organisation and supporting individual sales professionals will be fundamental to surviving the coming months and making a meaningful impact when we are through these challenges.

O2 have been developing different ways to communicate with their remote sales teams for some time, learning the best types of technology to use at the right time.

Matt Spencer shares how his organisation has worked to ensure effective management of the sales force. Who better to gain insight from than a telecoms giant for understanding the best way to communicate remotely?

Key takeaways

· Manage the technology of managing a sales team remotely

· Adapt your face-to-face style to a virtual one

· Tips to improve communications skills through remote platforms

CPD Points

CPD Points: One

Presenters

Matt Spencer - Head of Public Sector, O2

Matt joined O2 as Head of Public Sector sales, assuming responsibility for the strategy and growth of a wide portfolio of products into the public sector. It’s a position that suits his expertise well, having been General Manager of public sector markets at 3M for a number of years.

Before he took up his post he was aware that O2 offered a number of products and services for the public sector, but hadn’t appreciated just how broad a range of products and services O2 offers. It’s understandable to think of O2 simply in terms of mobile, but the reality is very different.

He has been working with colleagues on infrastructure and connectivity projects with a broad range of public sector organisations, from central and local government to the NHS, regional police forces, rail networks, housing associations and charities.